Effective Date: May 9, 2024

At Credit Max Incorporated, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Notice explains how we collect, use, disclose, and protect your personal information in accordance with the Data Privacy Act of 2012 (DPA) and its Implementing Rules and Regulations (IRR) set forth by the National Privacy Commission (NPC).

1. Collection of Personal Data

We collect basic contact information from our clients and customers, including full names, addresses, email addresses, contact numbers, and details of products requested. This information is necessary for documentation purposes, warranty tracking, and inventory management.

2. Use of Personal Data

Personal data collected by Credit Max Incorporated is used solely for the purposes stated above and is not shared with third parties for marketing purposes.

3. Storage, Retention, and Destruction

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as agreed upon with the client, or as required by relevant legislation or regulation. Personal data that exceed the retention period are securely deleted without undue delay.

4. Access and Disclosure

Access to personal data is restricted to authorized personnel and the client. Personal data is disclosed only for lawful purposes and to authorized recipients.

5. Security Measures

We implement reasonable and appropriate physical, technical, and organizational measures to protect personal data against unauthorized access, misuse, alteration, or destruction.

6. Data Protection Officer

Our Data Protection Officer, Mr. Donelle Ortega, oversees our compliance with data protection laws and regulations, conducts Privacy Impact Assessments, and ensures the implementation of security measures.

7. Training and Confidentiality

We provide mandatory training on data privacy and security to our personnel and require them to sign Non-Disclosure Agreements. All personnel with access to personal data are required to operate with strict confidentiality.

8. Review and Evaluation

This Privacy Notice and our privacy and security policies are reviewed and evaluated annually to ensure consistency with current best practices.

For more information about our privacy practices or to exercise your rights under the DPA, please contact our Data Protection Officer at dpo@creditmaxph.com.

This privacy notice reflects Credit Max Incorporated's commitment to protecting your personal data and ensuring compliance with applicable data protection laws and regulations.